Understanding the Goal
Doing the right thing isn’t always as simple as it sounds. Annual training introduces important concepts, but employees often need guidance in the moment, not months after completing a training course.
Broadcat aims to support ethics and compliance teams with a library of friendly, easy-to-use, and highly customizable just-in-time training materials that help employees quickly find the guidance they need, when they need it.
Broadcat’s mission is simple: help people do the right thing.
The Design Challenge
The legal and compliance teams researched regulations, interpreted requirements, and wrote the content. My role was to take that information and turn it into visual materials that were easy to scan, understand, and use.
I helped develop a library of more than a thousand individual training resources covering everything from workplace conduct and ethics to process documentation, third-party compliance, more.
Not every problem needed the same solution. Some topics worked best as checklists, others as decision trees, side-by-side comparisons, process diagrams, quick reference guides, or infographics. The challenge was finding the right format for the information rather than forcing every topic into the same template.
Building the System
Consistency became just as important as creativity.
Working alongside the design team, I helped establish reusable templates, visual standards, and production workflows that made it easier to create new materials while maintaining a consistent experience across the growing library.
Each guide needed to feel like part of the same system, whether someone was reading a printable PDF, watching a training video, or referencing another resource.
Looking Back
What started as individual design projects became a comprehensive library of training materials that supported Broadcat’s ethics and compliance platform.
The experience reinforced something I’ve found throughout my career: good design isn’t just about making information look better. It’s about helping people understand complex ideas quickly, make informed decisions, and confidently take the next step.
Creating so many resources also taught me the value of designing systems instead of individual pieces. When the foundation is thoughtful and repeatable, every new project becomes easier to create, easier to maintain, and easier for people to use.